Why Customer Churn happens & [How To Prevent It?]
There’s not a single business on the market that can doesn’t deal with this issue. Some people call it customer churn while others call it “customer attrition”. Either way, the definition is the same. Fortunately, as a business, you can find out what this means, and how does it happen and we will give you […]
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Which industries use call centers the most?
Customer care is one of the key aspects that every business aspires to achieve and there’s a reason for that. Namely, businesses are run by the people and exist for the people, since without customers, there won’t be a profit, no matter the industry. However, some industries rely on call centers more than others. So, […]
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