Legendary-Swiss is a rapidly growing inbound call center based in Skopje, Macedonia whose primary duty is to offer superior customer service to our Swiss & International clients!
At this moment, we are looking to expand our team by hiring a Customer Support Agent who could fulfill the following criteria:
The right candidate should
- Have a “Can-Do” attitude;
- Speaks and writes in German as smoothly as his/her mother tongue;
- Be dedicated, proactive, and able to find solutions for various job-related problems;
- Have excellent knowledge of the Microsoft Office package and Outlook;
- Have the ability to work independently and within a team;
- Have a high level of empathy and an ability to understand the clients.
Bonus – Previous working experience as a customer support agent is a HUGE plus!
What you will do:
- Receive and respond to customer service telephone calls with speed and professionalism;
- Manage database records, and resolve customer complaints with patience;
- Report your activities directly to your manager;
- Ensure top-notch customer success rate;
- Show empathy and effectively understand customers` requests.
Why work at Legendary-Swiss?
- Competitive salary;
- Cozy and modern offices based in Skopje near CityMall;
- Friendly and collaborative working environment;
- Free coffee and drinks;
- An opportunity for continuous growth as a professional in this industry;
- Social and sports benefits.
If you think that you have the right skill set and at the same time, you love challenges, then do not hesitate to contact us right now!
We can’t wait to meet you and make you a part of our LEGENDARY team!