LegendarySwiss is an ambitious, rapidly growing company that works in the Macedonian and European market, specialized in the telecommunication industry, whose primary duty is to offer its clients superior customer support according to their needs, expectations, and preferences!
As our client, we will handle your calls and e-mails by using the latest, state-of-the-art techniques from the industry to reach and exceed your expectations!
Our specialized team consists of professionals with a proven track of success rate and a rich portfolio of accomplished projects which makes LegendarySwiss be an ideal option for every client who is keen on getting fantastic results, a vast improvement, and profitability!
LegendarySwiss will effectively handle every upcoming call, calls that are held after the regular working hours, unexpected calls, and calls when all of your operators are busy, so that all of your clients may never find themselves in undesirable scenarios!
Our top-notch service will ensure that your customers` demands are met and once this is done, we will redirect them towards your company directly to the ones that are responsible for continuing the ongoing process!
Regardless if you’re a small, medium-sized or large company, responding to clients` requests in an efficient and timely manner is the recipe for success and numerous loyal customers!
These are the exact two pillars on which LegendarySwiss corporate culture is based on, therefore, contact us as soon as possible, and let us help you reach your target, boost your profit and enlarge the number of loyal clients!
start NowWe will take over all of your incoming calls regardless of their nature in a professional manner, so that the final result may accomplish your company goals!
Unexpected, emergency calls will never represent a problem to you and your business, since we will bring you the needed support you deserve!
Once your business hours are fulfilled, this doesn’t mean that clients may not have additional requests, and that’s why LegendarySwiss will ensure proper support so that clients may always be up to date with everything that matters to them.
When all of your operators are busy, clients won’t have to wait for a call, and this is crucial in building and nurturing loyal customers in a long term!
• Creating, planning, updating, and executing the content plan (each month);
• Planning and executing digital marketing strategies;
• Planning and executing PPC campaigns on Facebook & Instagram;
• Managing social media profiles to boost brand awareness;
• Creating, editing, and publishing video& graphic content;
• Content and Copywriting;
• Creating blog posts in compliance with the latest SEO standards;
• Technical support;
• Install network and computer systems;
• Responding in a timely manner to service issues and requests (this can be done in person or over the phone);
• Maintaining e-mail service;
• Setting up accounts for new users;
• Monitoring and maintaining computer systems and networks;
• Visual Identity Design (Logo design, In-office/store branding; Corporate Stationery Design);
• Marketing Material Design (Catalogue; Brochures; Flyers; Banners; Advertising cards; Business cards; Promotional items);
• Typography, Photo editing;
Contact centers act as intermediaries between the company and the client, and their main purpose is to provide added support while ensuring that the communication between the two parties may not be lost or interrupted because of a variety of different reasons. By using the services, companies are gaining yet another support channel and because of this, the workload is properly balanced while the results are more than positive!
Each, and every! Yes, you’ve read right! Start-up companies, small, medium-sized, large, and even corporations can use the services of outsourcing call centers. In practice, a huge chunk of the well-known “Fortune 500” companies actually use outsourcing call centers because they help them balance the huge workload, and this leads to a far superior success rate and overall customer support!
Even though there are numerous benefits, the ones that can be categorized as “the most important” are: • Fewer costs; • Enhanced customer support; • Higher success rate and more loyal clients; • Greater productivity and efficiency; • Less time spent on searching for adequate employees;
With a single click, you can choose our services and we will get back right to you according to your preferences, whether you need help for emergency calls, calls that have to be held after the regular working hours, incoming calls, or important calls when your operators are busy!
Contact us and schedule a meeting through our website, and we will be glad to help you and introduce you to our services and benefits that you can have in a return!
We care about you, and you’re not yet “one more client”, but exactly the opposite!
Our specialized solutions are based upon your demands and goals separately, and it won’t take long until you see the results!
Write to us at any time
Adress St. Londonska 4a - Karposh - Skopje
E-mail: info@legendary-swiss.mk
Phone: +389 70 304 469
